Last updated: May 2026
Please read these terms carefully before placing an order with CrispyNest. By using our website or placing an order, you agree to be bound by these terms.
CrispyNest operates from 19 The Parade, Swindon, SN1 1BB, United Kingdom. Contact us at hello@crispynest.co.uk or +44 7344 995047.
By placing an order through our website you are making an offer to purchase food from CrispyNest. Your order is confirmed when you receive a confirmation from us. We reserve the right to refuse or cancel any order at our discretion, in which case a full refund will be issued.
For collection orders:
For delivery orders:
⚠️ Important: Once your order has been collected by the delivery driver, we are unable to redirect it to a different address.
All payments are processed securely by Stripe. We accept all major credit and debit cards, Apple Pay and Google Pay. Payment is taken at the time of ordering. We do not store your card details.
Our food is prepared in a kitchen that handles all major allergens including gluten, dairy, eggs, nuts, and more. While we take precautions, we cannot guarantee that our products are free from allergens. If you have a severe allergy, please contact us directly before ordering at +44 7344 995047.
⚠️ Allergen Warning: All our products may contain or come into contact with peanuts, tree nuts, milk, eggs, wheat, soy, fish and shellfish.
Orders can only be cancelled before they have been prepared. Once preparation has begun, cancellation may not be possible. To request a cancellation, contact us immediately at +44 7344 995047. See our Refund Policy for details on refunds.
If you are unhappy with your order, please contact us within 24 hours of receiving it at hello@crispynest.co.uk or +44 7344 995047. We will do our best to resolve any issues promptly.
To the fullest extent permitted by law, CrispyNest shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or the consumption of our products. Our total liability shall not exceed the value of your order.
All content on this website including text, images, logos and design is the property of CrispyNest and may not be reproduced without written permission.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these terms at any time. Continued use of our website after changes constitutes acceptance of the updated terms.